Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy describes how Duuce LLC ("LetterTrader," "we," "our," or "us") collects, uses, discloses, and protects your personal information when you access or use the website https://lettertrader.com (the "Website") or any related services (collectively, the "Services"). By using our Website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of the Website and Services.

1. Company Information

This Website is owned and operated by:

Duuce LLC

290 174th Street

Sunny Isles Beach, Florida 33160

United States

For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

contact@lettertrader.com

2. Information We Collect

We may collect the following categories of information when you use our Website or Services:

• Personal Identification Information: Name, email address, username, and password.
• Payment Information: Billing details, payment method, and transaction data processed through Stripe or similar third-party processors.
• Account and Listing Information: Content you submit, including uploaded materials, listings, images, or communications with other users.
• Analytics and Usage Data: IP address, browser type, device information, and interaction data collected through Google Analytics or similar tools.
• Cookies and Tracking Technologies: Session identifiers, cookies, and pixels used for analytics, functionality, and marketing purposes.
• Communication Data: Messages, inquiries, or feedback sent through contact forms, chat, or email.

3. How We Use Your Information

We use the information we collect to:

1. Operate, maintain, and improve the Website and Services.
2. Process transactions and deliver purchased or listed assets.
3. Manage user accounts, communications, and support requests.
4. Send transactional or promotional emails (via Beehiiv or similar platforms).
5. Detect, prevent, and address fraud or security issues.
6. Comply with applicable laws, legal obligations, and enforce our Terms of Service.

4. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following legal bases:

• Contractual necessity: To perform our obligations under our Terms of Service.
• Legitimate interests: To maintain and improve our Services and user experience.
• Legal compliance: To meet regulatory and tax obligations.
• Consent: When required for email marketing or cookie tracking.

You may withdraw consent at any time by contacting us at contact@lettertrader.com .

5. Disclosure of Information

We may share personal information with:

• Service providers and partners that support our operations, such as payment processors (Stripe), analytics providers (Google Analytics), email delivery platforms (Beehiiv), hosting/CDN services, and advertising partners.
• Legal authorities where required by law, regulation, or legal process.
• Successors or assigns in the event of a merger, sale, or transfer of assets.

All third parties are required to handle your data in accordance with applicable data protection laws and only for the purposes specified by LetterTrader.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions, which may have different data protection laws than your country of residence. We implement appropriate safeguards, including contractual clauses approved by the European Commission, to ensure your information remains protected.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Data may be retained longer where necessary to comply with legal obligations, resolve disputes, or enforce agreements.

8. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("Right to be Forgotten").
• Restriction: Request limitation of certain processing activities.
• Portability: Receive a structured, machine-readable copy of your data.
• Opt-out: For California residents, opt-out of the sale or sharing of personal information.

To exercise your rights, please email contact@lettertrader.com . We may verify your identity before processing your request.

9. Cookies and Tracking Technologies

LetterTrader uses cookies and similar technologies to:

• Enable basic site functionality and authentication.
• Analyze traffic and usage trends.
• Personalize user experience and marketing.

You can modify your browser settings to decline cookies or notify you when a cookie is set. However, disabling cookies may affect website functionality.

10. Data Security

We employ industry-standard measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online platform can guarantee absolute security. You acknowledge that transmission of information via the internet is at your own risk.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates the most recent revision. All changes become effective upon posting the updated policy on our Website.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Email: contact@lettertrader.com

Address: Duuce LLC, 290 174th Street, Sunny Isles Beach, Florida 33160, USA